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Privacy Policy

Privacy Policy for BränsleAppen/BrændstofAppen/PolttoaineSovellus/The FuelApp «the FuelApp»

The FuelApp is provided by DrivstoffAppen AS and is a service that will make it easier for you to find the lowest fuel price. In order for you to be able to use the app and for the app to work in the best possible way, we collect and process certain personal data. This Privacy Policy shall provide you with an explanation and an overview of what personal data we collect, how, why, and how long we process it and what rights you have as a registered user.

If you have any questions related to this Privacy Policy, please contact us at support@drivstoffappen.no.

Registration and login

After you download the app, there are several ways you can create an account and log into the service:

  1. Manual user registration: by manually creating a user, you provide us with information such as name and email address.
  2. Google login: we collect your name and email address if you use this login method.
  3. Facebook login: we collect your name and email address if you use this login method.
  4. Apple-ID: we will collect your name and email address if you choose to show it, if you use this login method.

The purpose of collecting this information is to create a unique user for you in the FuelApp. It is necessary for us to processes this personal data to fulfil the agreement with you and grant you access to the app. We store this information for as long as you use the app.

Profile information

To use the app, you will have to choose a username. This information will be available and stored until you choose to remove it. Furthermore, you can add a profile picture, which is optional. If you want to upload a profile photo or give the app access to your camera you must give your consent. You can revoke your consent at any time in the settings of your device. Your profile picture will be saved until you delete it.

Registration of fuel prices

For the service to provide an overview of fuel prices, we rely on you as users entering this information in the app. When you update the fuel price at a given station, we get access to your location and the time you were at that location. This information will not show the exact location of your whereabouts, but that you are located within a radius of 1000 meters from the given station. We use this information to verify that the fuel prices provided are correct. We have a legitimate interest in providing a service that gives you an overview of the most affordable fuel prices closest to you. We store this information for 90 days before it is anonymized. If you don’t want us to collect this information about you, you can omit updating fuel prices in the app.

When updating fuel prices, your username, and the time you entered the information will be visible for other users. This information is stored and displayed in the app for 90 days before being anonymized. The basis for this processing is our legitimate interest. We do this to highlight the users who update the fuel prices and thus contribute to making it easier for all the other users to find the most affordable price for fuel. This feature has been added to create engagement and we assume that it will entail a higher threshold for reporting false or incorrect fuel prices. You will be able to choose your own username and whether you want to update the fuel prices, so that we consider the possible disadvantages that the feature may cause you to be less than the benefits it has for the FuelApp.

Subscription

If you want a bronze, silver or gold subscription, the transaction will take place through the App Store or Google Play Store depending on the device you are using. The information we receive from payment service providers will be which subscription you have purchased. We need this information to fulfil the agreement with you and give you access to the features that comes with the chosen subscription. The information about the transaction is stored to the extent we are required by law.

Chat

When you contact us through the chat, we will use information from your profile to identify you and save the chat history. We store chat history for 90 days before it’s automatically deleted. The basis for processing is that we have a legitimate interest in providing you with good customer service by answering your questions and inquiries.

Location information

To show you which stations are closest to you, information about your location is used. This processing takes place locally on your device, which means that we do not have access to it or store your exact location in any way. The processing of this data is based on your permission and consent, which you can withdraw at any time by changing your permissions under settings on your device.

Maps

If you want to use map feature to find any given station, you can select the map icon in the app, and either be routed to Google Maps or Apple Maps. When using this feature, Google or Apple are responsible for the processing of your personal data and you are encouraged to read more about this in their privacy policy.

Use of the Service

To optimize the app, we collect information about how you use the FuelApp. The information requires that you have given permission on your device that crash information and statistics are sent to us as the developers of the app. You can withdraw this permission in the settings on your device.

Furthermore, we use Google Analytics to track and analyse your activity and usage pattern in the app. It is Google Analytics that collects this data, and all the data is anonymized. We only have access to data at an aggregated level. This provides us with valuable information on how you interact with our service so that we can improve your overall user experience. We have a legitimate interest in developing the app and because your personal data is anonymized, we believe the nature of this processing to not be invasive.

Transfers of personal data to countries outside the EEA

We use subcontractors, including US companies, so there will be transfers to third countries. We therefore have in place data processing agreements and transmission mechanisms, such as Standard Contractual Clauses (SCCs) to keep your personal data as safe as possible.

Your rights

When we process your personal data, you will have several rights that you can enforce at any time. If you wish to exercise any of the rights below or have any questions related to them, please contact us by e-mail.

If you believe that your information is incorrect or incomplete, you can change this yourself under “Profile”.

You have the right to access the personal data we have stored about you and to obtain a copy of all your personal data that we process.

You have the right to make a claim for erasure of your personal data. We comply with your request unless the information is necessary to provide a service that you still wish to have access to, or that we are required by law to store the information for a certain period of time.

If our processing of your personal data is based on our legitimate interests, you have the right to object to the processing and in certain cases the processing must cease or be amended.

If you believe that we have not processed your personal data in a correct and lawful manner, or if you believe that we have not been able to fulfil your rights, you can file a complaint about the processing.

If we do not comply with your complaint, you have the opportunity to lodge your complaint with the relevant Data Protection Authority.

Contact

You can contact us in the chat in the app or send us an email at the address support@drivstoffappen.no.

DrivstoffAppen AS    
Fjerdingen 17
3050 Mjøndalen
Norway

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